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It has been reset and re programmed twice. Last week, 2 sensors gave off a "communications failure" message. Slowly, one by one, all the sensors failed. I'm waiting for them to come out again a 4 hour time range. And now I'm getting phone calls from the "manager" from India wanting me to change all the batteries in the sensors to see if that's the trouble before the tech comes out to re program everything a 3rd time. I cussed him out and dared him to call me again. I want my money back!DO NOT GET THIS SYSTEM!Completely unreliable security system and the mobile app sucks. I travel for work on a weekly basis and thought having a home security system will allow me to monitor my condo. Every time when I'm away, I always get this communication failure alert triggered by the door or window sensor. The first time I received the text alert, I thought someone break into my condo because the text doesn't say it's a communication failure. Instead it says alarm has been triggered and the security center has been notified.
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The "Eco Saver" feature will track your heating and cooling habits, and over time, automatically make adjustments to make the system run more efficiently and plot out the data month by month.
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After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected.